1. Introduction
This statement should be read combined with all policies shown on this Website, which set out the rules and expectations for how Recovery DeskX Ltd does business in compliance with all applicable laws of the countries in which we operate.
2. About The Company
Recovery DeskX has been in operation since October 2010, and is a law-abiding company which counsels & helps victims of fraud to recover their stolen funds.
Recovery DeskX Ltd is a United States registered company, and operating in various other jurisdictions, worldwide.
3. The Services
Recovery DeskX Ltd helps consumers, who approach us for advice and guidance.
The services are provided by and/or are under the supervision of, competent attorneys who are Israeli-licensed attorneys admitted to the Israel Bar Association. The services include recovery consulting, which constitutes assisting our clients through the procedure of cancelation and refund of transactions using an out-of-court alternative dispute resolution process. The company does not represent its clients and is not obligated to appear in any litigation, arbitration, or administrative proceedings, the services rendered do not include court representation.
Furthermore, Recovery DeskX Ltd cannot guarantee the outcome or result in connection with the recovery consulting services that consumers retain. Recovery DeskX Ltd offers consumers a free consultation
Recovery consulting services will be subsequently commissioned and will incur fees and/or commissions, based on the service and the complexity of each individual case, under contract.
3.1 Cancellation of the services under the contract is in accordance with the Israeli Consumer Protection Law (Transaction Cancellation), 2010, S.2(3).
4. Compliance, Regulation & Authorization
Recovery DeskX Ltd is authorized and regulated under the United States law and operates globally. Recovery DeskX Ltd activity is authorized and in full compliance with any regulatory requirements of the jurisdictions in which it operates.
4.1 In the United Kingdom jurisdiction, the company operates through a legal exemption, with the full knowledge and awareness of The Financial Conduct Authority (FCA), which removes the need for Recovery DeskX Ltd to be authorized and regulated by the FCA.
4.2 In the Canadian jurisdiction, the company operates with the full knowledge and awareness of The Ontario Securities Commission (OSC).
4.3 In the Australian jurisdiction, the company operates with the full knowledge and awareness of The Australian Financial Complaints Authority (AFCA).
4.4 In the United States jurisdiction, the company operates under the provisions of The Federal Trade Commission (FTC) and complies with the Telemarketing Sales Rule (TSR). The company does not practice US law.
4.5 In the European jurisdiction, the company operates with the full knowledge and awareness of various large Financial Regulators and their associations (i.e: The Portuguese Securities Market Commission (CMVM).
4.6 The company complies with Data Protection Regulations such as: GDPR and CCPA.
5. No Warranties
Recovery DeskX Ltd performs the services rendered to consumers, who approach us for advice and counsel them to the best of our knowledge and understanding, based on our experience. The company does not represent its clients and cannot make and express or implied warranties of any kind about any outcome or result in connection to the recovery consulting services that consumers retain.
6. Liability
Recovery DeskX Ltd, including its officers, directors, and employees, shall not be liable for any direct or indirect, consequential, or special liability arising out of or in any way related to the services, rather under the contract. By engaging the service, the client knowingly accepts and takes the responsibility upon himself/herself and acts for himself/herself under the services rendered by the company.
